Legal Document

99x0 Terms and Conditions

Please read these terms and conditions carefully before using our platform — they form a legal agreement between you and 99x0.

Last Updated: January 2026

Introduction and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between 99x0 ("Company", "we", "us") and any person who uses this website or its services ("User", "you", "your"). By accessing the website, registering an account, or using the services, you are considered to have fully agreed to these Terms.

If you do not agree to these Terms, please refrain from using our platform. 99x0 reserves the right to modify these Terms at any time. Continued use of the platform after any changes means you have accepted the revised Terms.

Important: This platform is intended for individuals aged 21 and above only. Minors are not permitted to use this service.

Account Registration and Eligibility

Registration Requirements

To open an account with 99x0, you must meet the following eligibility criteria:

  • You must be at least 21 years of age.
  • You must provide accurate and complete personal information.
  • Each person may open only one account.
  • Accounts are non-transferable and may not be shared with third parties.
  • You are responsible for keeping your account password secure.

Identity Verification (KYC)

99x0 may request identity verification documents at any time. You may be required to submit a copy of your National ID (NID), passport, or birth certificate. Withdrawals may be put on hold until verification is complete.

Providing false information will result in the immediate suspension or closure of the account, and all balances may be forfeited.

Account Closure

You may request to close your account at any time through our support team. 99x0 may also suspend or close an account for the following reasons:

  • Violation of the Terms.
  • Suspicion of fraudulent activity.
  • Operating multiple accounts.
  • Bonus abuse or system exploitation.

Deposit and Withdrawal Policy

All financial transactions on 99x0 are conducted in Bangladeshi Taka (BDT / ৳). Our accepted payment methods are: bKash, Nagad, Rocket, and Upay.

Description Amount / Time
Minimum Deposit Amount ৳500 (all methods)
Minimum Withdrawal Amount ৳800
Standard Withdrawal Processing Time 30 minutes to 3 hours
Accepted Payment Methods bKash • Nagad • Rocket • Upay

Deposit Rules

  • Deposits will only be accepted from the account holder's registered payment method.
  • Deposits from third-party accounts are strictly prohibited.
  • Deposit limits may vary depending on the user's account level and verification status.

Withdrawal Rules

  • Withdrawals are available only for verified accounts.
  • If an active bonus is in place, wagering requirements must be met before a withdrawal can be made.
  • Withdrawals may be delayed in cases of suspicious activity.
  • Withdrawals can only be made to the same payment method used for the deposit.
Processing Time: Withdrawals are typically completed within 30 minutes to 3 hours. Additional time may be required during the verification process.

Bonuses and Promotional Offers

99x0 offers various bonuses and promotional offers from time to time. Each offer has its own terms, but the following general rules apply to all bonuses.

Welcome Bonus

Welcome Bonus: 120% bonus on the first deposit, up to ৳8,000. Wagering requirement: 10x (deposit + bonus).
  • The welcome bonus is available to new members only and applies once per account.
  • Once a bonus is activated, the wagering requirement must be met within the specified time limit.
  • Withdrawals from bonus funds are not allowed until the wagering requirement has been fulfilled.
  • A maximum bet amount may apply to bets placed using bonus funds.

General Bonus Rules

  • Bonus abuse or claiming bonuses through multiple accounts is strictly prohibited.
  • 99x0 reserves the right to withdraw or modify any bonus at any time.
  • Free spins or credits provided with a bonus apply only to the designated games.
  • If any bonus offer is used in a suspicious manner, 99x0 may cancel the bonus and any associated winnings.
Warning: If a person attempts to claim bonuses from multiple accounts, all accounts will be closed and balances may be forfeited.

VIP Loyalty Program

Members participating in the 99x0 VIP program enjoy weekly cashback benefits. The program has four tiers:

Tier Weekly Cashback
Bronze Up to 0.2%
Silver Up to 0.4%
Gold Up to 0.6%
Platinum Up to 0.8%
  • VIP tier advancement depends on regular gaming activity and engagement on the platform.
  • Cashback is automatically credited to the account each week.
  • VIP benefits apply only to members who are in good standing and comply with the terms and conditions.
  • 99x0 reserves the right to modify VIP terms and conditions.

Betting and Gaming Rules

General Betting Rules

All bets and gaming activity on 99x0 are governed by the following general rules:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • 99x0 reserves the right to cancel bets placed unintentionally due to a technical error.
  • Any amount won by exploiting system vulnerabilities or bugs will be voided.
  • Any attempt to manipulate the outcome of a game will result in the immediate closure of the account.

Sports Betting

The following rules apply to cricket (BPL, IPL, T20, ICC) and other sports betting:

  • If a match or event is cancelled, the related bet will be considered void and the stake will be returned.
  • Live betting odds are subject to change and the odds at the time of confirmation are final.
  • 99x0 reserves the right to suspend or close markets.

Casino Games

All casino games (slots, live dealer, fishing games, crash games) are operated under the fair play policies and RNG (Random Number Generator) technology of third-party game providers.

Responsible Gaming Policy

99x0 places the highest priority on responsible gaming. We believe that gambling is a form of entertainment only — it should never be treated as a source of income.

  • Always play within your set budget.
  • Do not place more bets to recover losses (avoid chasing losses).
  • Do not play under the influence of drugs or alcohol.
  • Contact our support team to set deposit or betting limits.
  • If signs of problem gambling appear, request a temporary or permanent account closure.

For more information, visit our Responsible Gaming page.

Privacy and Data Protection

Protecting your personal information is very important to us. The 99x0 platform is secured with SSL encryption and all financial transactions are conducted through secure channels.

  • Your information will be used only for service delivery and legal obligations.
  • We do not sell your personal information to third parties.
  • We are legally required to share information upon valid requests from law enforcement agencies.

For more details, read our Privacy Policy.

Prohibited Activities

The following activities are strictly prohibited on the 99x0 platform and may result in account closure as well as legal action:

  • Opening or operating multiple accounts.
  • Registering with a false identity or incorrect information.
  • Using fraudulent or illegal payment methods.
  • Placing bets using software, bots, or automated methods.
  • Hacking other users or attempting unauthorized access to their accounts.
  • Money laundering or any illegal financial activity.
  • Intentionally exploiting platform bugs or technical errors.
  • Bonus arbitrage or attempting to gain systematic bonus advantages.
Legal Notice: In cases of fraudulent activity, 99x0 reserves the right to pass relevant information to law enforcement agencies.

Limitation of Liability and Severability

Limitation of Liability

To the maximum extent permitted by law, 99x0 accepts no liability for the following:

  • A game being interrupted mid-session due to loss of internet connection or technical failure.
  • Issues caused by incompatibility of your device or browser.
  • Errors or outages from third-party game providers.
  • Unauthorized use of your account if you have shared your password.

Service Availability

99x0 always strives to provide uninterrupted service, however the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues. 99x0 is not obligated to provide compensation for such interruptions.

Severability of Terms

If any provision of these terms and conditions is found to be invalid or unenforceable by any court or arbitration body, that provision will be removed and the remaining terms and conditions will remain in full effect.

Dispute Resolution Process

In the event of any dispute or complaint, you must first contact the 99x0 customer service team. We strive to resolve all valid complaints quickly and fairly.

Contact Steps

  • First, contact the support team via 24/7 live chat.
  • For written complaints, email [email protected].
  • Confirmation of receipt of your complaint and an initial response will be provided as soon as possible.
  • Complex matters may take additional time to resolve.
Support: Our customer service team is available 7 days a week, 24 hours a day to assist you in Bengali.

Amendment and Changes to Terms

99x0 reserves the right to amend, modify, or update these terms and conditions at any time. Continued use of the platform after changes take effect indicates acceptance of the revised terms.

  • We will endeavour to notify users of any significant changes.
  • Please visit this page regularly for the latest terms and conditions.
  • Only the versions of these terms and conditions published in English and Bengali are legally binding.

If you have any questions about these terms and conditions, please visit our FAQ page or contact the support team directly.

Contact: [email protected] | 24/7 Live Chat Support (Bengali)